Client Satisfaction Officer

Sprout is an innovative food initiative that seeks to bring accessible healthy food options and healthy food education to food desserts across Ottawa. Through selling produce in corner stores already in place in communities and using the space to provide the food within walking distance of residents' homes. We work closely with Ottawa Public Health and working towards a more equitable world in terms of Canada's food security right here at home. 

The Sprout team's goals this year include:

  1. Developing a set of recipes that can be conveniently and affordably prepared using foods stocked in our participating convenience stores
  2. Building partnerships with local farmers and farmers' cooperatives, public health authorities, and nonprofit partners that work with our target clientele (i.e. the Food Bank, food pantries and soup kitchens)
  3. Launching the program in more convenient stores, potentially identifying a franchise chain that would be interested in the project

YOU'LL NEED TO:

  • Have excellent oral and written communication skills
  • Have excellent interpersonal skills
  • Have strong organization and time management skills

IT'D BE GREAT IF YOU HAVE

  • Experience in customer service
  • Marketing experience
  • Pitching experience

YOU'LL BE WORKING ON THINGS LIKE

  • Communicating with stores to ensure satisfaction with our product
  • Developing pitches to attract potential clients
  • Developing franchising packages and tutorials for new clients

Enactus uOttawa

Enactus uOttawa, Telfer School of Management, University of Ottawa, 55 Laurier Avenue East, Ottawa, ON, K1N 6N5